Privacy Policy
This is our Privacy Notice to you about how we use and share your personal data. We are the Data Controller and our legal name is Baycliff Dental Surgery.
We are a dental and oral surgery.
We collect your personal information here and other sources. We do not collect sensitive personal data.
We store your data and use it:
– to tell you of changes to our Privacy or other terms;
– to be lawful.
– to arrange appointments for a consultation.
By giving us your information, you agree to us contacting you using any of the information you supplied to provide you with information about our services.
We do not share your data with third parties.
If you do not accept these terms do not proceed. If you do, it means you accept it. You can get copies of what we have about you on request. You have other rights which we support.
For our Contact details and a full description of your rights and how to exercise them, see our larger Privacy Notice .
Mobile Terms of Service
Last updated: April 5, 2023
The Baycliff Dental & Implant Surgery mobile message service (the “Service”) is operated by Baycliff Dental & Implant Surgery (“Baycliff Dental & Implant Surgery”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes
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By consenting to Baycliff Dental & Implant Surgery’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Baycliff Dental & Implant Surgery through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Baycliff Dental & Implant Surgery. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Baycliff or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Baycliff Dental & Implant Surgery mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Baycliff or email socialmedia@baycliffdentalsurgery.co.uk.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Our Online Privacy – Website – Single Controller – Not in a Group of companies Policy
About You
This Privacy Notice relates to the personal data you give over this website and other data we collect. We are the data controller named in the Contact Us section. If you do not agree to this Privacy Policy, please do not provide us with your information. We reserve the right to change the Privacy Policy from time to time at our absolute discretion. If you have any questions relating to this Privacy Policy or relating to the transfer of your personal data, please contact us at the address below.
What Personal Data We Collect
We collect the personal information you provide when you register with us in any way to use any of our online or other services. If you give us or we hold your personal information, this indicates that you consent to our using it and we will treat it in accordance with this policy. We respect your privacy and the choices you make about how you want us to contact you.
Personally Identifying Information – We collect personal contact information such as your name, address, contact details including your e-mail address, mobile number and other provided contact details. We also collect personal data from other sources including :-
– any forms you fill in at any time,
– over the telephone;
– competition entries;
We retain your emails as part of our records and may use the information for the purposes set out in this Privacy Notice.
Cookie Generated Information
Click here to see our Cookie Policy. Our websites may provide links to third party websites. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of those third party sites.
Special Category (Sensitive) Personal Data
We collect sensitive personal information about your health. We need this information so we can arrange to give you the treatments which you may require. If you are unable to give your consent we may be unable to carry out the treatments which you may require.
Telephone Choices
We may record any telephone calls for :
• ensuring that you receive good customer service from us;
• to enable us to train our staff and improve services to you;
• to establish, record and be able to prove the contract made between us over the telephone.
How We Use Your Personal Data
We store your personal data and use it for the purposes set out below and as notified to you from time to time.
We also use your personal data for these purposes:
– to tell you of any changes to our terms and conditions or of our Privacy practices. If you continue to deal with us we will treat that as acceptance of our new Privacy terms. You may object to us by notice in writing to the Contact address.
We provide your details to third parties whose products we provide you e.g., products or chosen services we do not have.
We use your personal information to manage and to provide the goods or services ordered and collect payments.
Online Services
We do not store your data for online registration.
Searches
We do not use your personal data to carry out searches or checks.
Credit Searches
We do not use your personal data to carry out credit searches.
Age Related Searches
We do not use your personal data to carry out age related searches.
Marketing
Where you have given consent to market you we will send you our marketing and promotional materials for services, products, surveys, competitions, events and other activities we think useful to you.
We (and third parties under contract with us) use customer contact information to personalise the types of information you receive from us, to determine customer satisfaction with products and/or services we have provided and to improve the operation of our services to you.
You can withdraw your consent to any marketing at any time by writing to us at the address in the Contact Us section below.
General
We will also use it for internal business purposes including effective data management, to understand your needs, improving security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and for such and other reasonable business purposes and operational efficiency improvement.
Who We Share With
We share personal data with companies and other businesses for purposes consistent with this Privacy Notice and those you have afforded personal data under with those other companies or businesses. Where we share your data with others it is to help us deliver or provide the goods or services required.
Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate governmental or regulatory authorities under applicable law or regulation. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law
We may disclose your Personal Data acting reasonably if we believe such action is necessary, for example, to protect and defend our rights or property, or to protect the interests of our customers. We may disclose your Personal Data acting reasonably if we believe such action is necessary, for example, to protect and defend our rights or property, our Group, or to protect the interests of our customers.
Without limiting the above, we may disclose your Personal Data acting reasonably in the following circumstances: (a) to any debt collection agency, credit or fraud monitoring scheme, security agency, or provider of any information relating to you including your personal financial information and details of how you have performed in meeting any obligations you have to us; (b) to any party we have a commercial relationship for the purpose of accounting and auditing; (c) any disclosure as may be required to engage with our professional advisers including, but not limited to, bankers, lawyers, accountants and other consultants; (d) any disclosure within our Data Protection Act notification registered with the Information Commissioner’s Office; and (e) any disclosure as permitted under current UK data protection law.
Keeping Your Data
We keep you personal data for the period we have a relationship and may keep it for up to 6 years after that in order to comply with record keeping needs and other legal reasons. We will review our retention of your personal data in line with legal circumstances.
We have put in place procedures and other security appropriate to protect the personal information you share with us. We destroy it using secure or certified methods of destruction when no longer needed.
Sending Data Abroad
We do not send data abroad.
Your Rights and Choices
If you have any questions relating to this Privacy Policy or relating to the transfer of your personal data, please contact us at the address below.
You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes (including company bookkeeping) we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.
You can correct your personally identifiable information yourself by contacting us with a request for your change. We will change it if you can prove to our satisfaction that our information is incorrect or inaccurate.
You have a right to access your personal data by contacting us as shown below. We may charge you our reasonable costs if your demands are excessive in terms of extent or frequency or are unreasonable in all the circumstances.
Contacting Us
You can contact us in the following ways:
• By email to salmankhan@baycliffdentalsurgery.co.uk
• In writing to Baycliff Dental Surgery, 73 Baycliff Road, Liverpool, L12 6QT, United Kingdom for the attention of the Data Protection Officer.
• By telephone 0151 228 2200
